Thank you for visiting our Terms & Conditions page. As you might not be aware, Peregrine Pottery is a small family-run business and we do everything from making the ware to packaging it up ready to be sent to you, our customers.
Due to the fact our ware is made by hand including the decoration, variations will occur and we call that it's charm. Please read through everything carefully before making your purchase and we hope you like what you see and spread the word.
Our last date for dispatching items within U.K is 20th December. To get your item/s before Christmas we advise customers to make their purchases by 10th December and 6th December for personalised. This is because everything is made to order and we have small amounts, if any, in stock.
To make sure your item will be ready for delivering in time for Christmas we recommend customers give us a call 07801 810 728 and we can let you know if it your item is in stock or if it will need to be made.
Please allow between 3-28 days for items to be made (dependent on number of orders received). Please see Orders/Delivery above for more information.
You will be contacted via email to confirm your order and will be asked for a contact mobile for parcel tracking purposes. All of our products are generally made to order, although we do keep a small amount of stock.
We aim to despatch all orders within 3 days if stock is available, but please allow up to 28 days from placing your order to avoid disappointment . We will, however, inform you if it is the latter. Orders received at weekends and Bank holidays will be processed the next working day.
General Legal Information
Peregrine Pottery is the trading name of Peregrine Pottery Ltd.
Registered office: 8 King Charles Close, Meir Park, Stoke on Trent ST3 7WJ.
Registered No: 07837012.
VAT No: 133668308